Refund Policy

Need help with a return, refund, exchange, or an issue with your order? Whiskers & Paws is here to help.

Read our complete Return and Refund Policy for return conditions, return shipping information, and how approved refunds are handled.

Contact us about your order

Email randolfnewman9@gmail.com with your order number and a description of your request.

Damaged or incorrect items

Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly and include clear photographs of the item and packaging to help us review the issue.

Before sending an item back

Please contact us for return instructions before posting an item. Refer to the complete Return and Refund Policy above for the terms that apply.